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Policy Agreement
Service Agreement HOUSE CALLS or its Agent agrees to perform the pet & home care services pursuant to the terms and conditions of this Agreement and any additional instructions of Customer contained in this online account of the client describing care of the customer's residence and pets SERVICE AGREEMENT This is a Long Term Agreement. The above described services shall be performed from time to time as requested by Customer and the charges therefore shall be at the rate in effect at the time services are requested. Charges are payable in advance of each request of service. This Agreement may be terminated at any time by HOUSE CALLS or its Agent, in which event the advance payment shall be refunded in full less charges for all services actually performed pursuant to this Agreement prior to date of termination. Customer additionally warrants, represents and agrees as follows, and this Agreement is entered into by HOUSE CALLS or its Agent in reliance upon the following: 1. Customer has communicated to HOUSE CALLS or its Agent all defects, hazards, dangerous conditions, or other unusual circumstances on Customer's premises which would in any way affect the performance by HOUSE CALLS or its Agent of the above described services. 2. Customer has communicated all dangerous or unusual propensities or past occurrences of dangerous conduct on the part of any pets on Customer's premises. 3. Customer hereby agrees to indemnify and hold harmless HOUSE CALLS or its Agent from any and all loss caused by any acts of Customer's pets. 4. Customer agrees to indemnify and hold harmless HOUSE CALLS or it's Agent from all liability from loss, damage, or injury to property or any pet in any manner arising out of or incident of performance of this Agreement, including without limitation all consequential damages, whether or not resulting from the negligence of HOUSE CALLS or its Agents, except to the extend such damage is caused by willful misconduct or gross negligence of the part of HOUSE CALLS or its Agents. 5. Customer hereby grants permission to HOUSE CALLS or its Agents to enter Customer's premises at any time for the purpose of performing this Agreement. 6. Customer agrees that HOUSE CALLS or it's Agents shall exercise sole discretion in providing any medical attention which may appear to be necessary for the well being of Customer's pets, in which event the customer agrees to reimburse HOUSE CALLS or it's Agent for any and all expenses within thirty days, which HOUSE CALLS or it's Agents may incur as a result of providing such medical attention. HOUSE CALLS or its Agent time will be billed at the hourly rate in effect at the time services are rendered. 7. Full payment for services is due on the first day of service for all clients. **Cancellation Policy: Pet Sitting visits or Overnight Stay – Cancellations may be made up to 8 days prior to your scheduled first visit. Major Holidays require a two week cancellation notice. After the cancellation period, a fee of 25% of the total of reservation will be charged (i.e. $200.00 reservation= $50.00 cancellation fee). You may request a refund of your remaining deposit balance, or have it applied as credit towards future services. Regularly Scheduled Mid-day Dog Walks and other services – Cancellations for services must be made at least 48 hours in advance to avoid being charged for the cancelled visit. Delinquent Accounts: Payments not made by the first day of service are late payments and will be assessed an additional $10.00. House Calls Pet Sitting reserves the right to refuse service for non-payment. Late Payment over 30 days will be assessed an additional $20 fee per month. Returned Checks: There is a $30 fee for each check returned by the client's bank. All Payments are due on the first day of service. *In addition Customer shall be responsible for all cost incurred including reasonable attorney's fee or collection agency fee should this matter be turned over to an attorney or collection agency for collection. 8. Customer agrees that for any returned check, customer will pay on demand to HOUSE CALLS the sum of said returned checks, a $30.00 service charge, plus 1-1/2% interest per month accrued there to, in the form of cash, money order or certified check. Customer, or a person designated by Customer to act in Customer's behalf in the event any emergency condition should be encountered by HOUSE CALLS or it's Agent in the performance of this Agreement, may be contacted at PO Box 6654 Vacaville, CA 95696 or (707) 452-9962.
By clicking "Submit" you are confirming your acceptance of these policies.
